6 Best Practices for Effective Ecommerce Customer Service
According to research done by Frederick Reichheld of Bain & Company, It costs about five times more to win new clients than it does to retain them. So, without a doubt, customer satisfaction is vital for your long-term success. Reports suggest that over 60% of consumers value customer service. So much so that it is […]
Direct to Consumer Fulfillment Strategies: Which One Is Right for You?
To give your brand the best chance of success, you need to do business everywhere, so you can capitalize on the many ways customers will choose to buy from you. Your order fulfillment process must be as flexible as your customers are, so you can offer exceptional service no matter where you meet them. Direct […]
5 Profitable E-commerce Business Ideas for the Post-COVID World
It goes without saying that COVID 19 will be one of the defining events of 2020 and that its effects may last for years to come. The situation is rapidly evolving. Film theaters, restaurants, gyms, and bars in urban places have shut down, and at the same time, many workers must adapt to the challenges […]
Amazon vs. Shopify: Which is Better for Your E-commerce Business
Amazon and Shopify are two of the most popular e-commerce platforms available today. Both offer great features, but do you know which one is best for you? In this post, you’ll learn the pros and cons of each platform and how to tell which one is right for your business. Overview Amazon is […]
All You Need to Know about Facebook Shop
With over 2.6 billion active users monthly, Facebook remains the largest social network in the world. In the business world, Facebook has been a ground that many sellers use to connect with their customers. Many eCommerce business owners are leveraging the site to gather customer reviews about their products and services as well as managing […]
eCommerce Shipping: Strategies, Solutions and NextSmartShip
The impact of digitization has spread into all facets of global business. It is no news that any business that must thrive and remain competitive must maximize the usage of all possible tools to reach a global audience. eCommerce business is the act of buying and selling items online via any device. It has been […]
Why Online Sellers Should Sourcing from China
Since the 19th Century, China has been one of the largest economies in the world. While the cost of manufacturing in China has relatively increased, it still houses most of the cheapest locations for retailers from western countries. The 21st Century was predicted to be the Chinese Century. However, it sits second on the largest […]
How To Retain Customers in Changing Times
The Coronavirus pandemic has changed the world and the businesses in it in a drastic manner. Many business owners and CEOs never expected how deep it would affect their products and services. E-commerce, on the other hand, has been one of the highest gainers during this challenging period. This is due to the observance of […]
Inventory Forecasting – Why Your Business Needs It?
When selling products online, you must meet the customer’s demands. It is a delicate balance since having large stock means no cash, and having no stock to meet customer’s request leads to order cancellation and negative feedback. So, how do you maintain the balance? If you only had 200 shoes to sell online, and you […]